Refund Policy

1. Introduction

At Keystone Digital Academy, we strive to provide high-quality online courses and live seminars to enhance your digital skills. Our Refund Policy explains the circumstances under which refunds may be provided and how you can request one.

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2. Digital Courses

• All course purchases are generally non-refundable, as course access is granted immediately after payment.

• Refunds may be considered in exceptional circumstances, such as:

  • Duplicate payment for the same course

  • Technical issues preventing access that cannot be resolved within a reasonable time frame

• To request a refund, please contact us at info@keystonedigitalacademy.com

• with your payment details and reason for the request.

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3. Live Seminars

• Refunds for live seminar registrations may be issued if:

  • The seminar is canceled or rescheduled by Keystone Digital Academy, and you cannot attend the new date.

  • You cancel your registration at least [7] days before the scheduled seminar (adjust according to your policy).

• Refund requests must be submitted via email with proof of payment.

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4. Partial Refunds

• Partial refunds may be considered on a case-by-case basis, depending on attendance, access, and usage of course materials.

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5. Refund Processing

• Approved refunds will be processed through the original payment method.

• Refunds may take 5–10 business days to appear in your account, depending on your payment provider.

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6. Contact Us

For any refund inquiries or issues, reach out to our support team:
Email: info@keystonedigitalacademy.com